Privacy policy
Last updated: May 10, 2026
This Privacy Policy describes how OFF-CC (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from off-cc.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").
For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as outlined below. The information we collect and use varies depending on how you interact with our Site and Services.
In addition to the uses described below, we may use information collected about you to:
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Communicate with you
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Provide and improve our Services
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Process orders and payments
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Comply with legal obligations
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Enforce our terms and policies
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Protect our rights, customers, and business
What Personal Information We Collect
The types of personal information we collect depend on how you interact with our Site and Services.
Information We Collect Directly From You
This may include:
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Name
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Billing and shipping address
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Email address
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Phone number
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Payment confirmation
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Account login information
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Customer support messages and communications
Some features of our Services may require you to provide certain information directly. Choosing not to provide this information may limit access to some features or services.
Information We Collect Automatically
We may automatically collect certain information about your interaction with our Services ("Usage Data") through cookies, pixels, and similar technologies.
This may include:
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IP address
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Browser type
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Device information
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Network connection information
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Website activity and interactions
Information We Obtain From Third Parties
We may receive information from service providers and partners, including:
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Shopify
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Payment processors
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Shipping and logistics providers
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Marketing and advertising partners
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Analytics providers
Payment processors collect payment information directly to securely process transactions.
How We Use Your Personal Information
Order Fulfilment and Customer Service
We use your personal information to:
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Process and fulfil orders
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Manage payments
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Arrange shipping and delivery
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Handle returns and exchanges
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Provide customer support
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Manage your account
Marketing and Advertising
We may use your information to send promotional emails, advertisements, or marketing communications regarding our products and services.
We may also use information collected through cookies and tracking technologies to improve advertising relevance and customer experience.
Security and Fraud Prevention
We use personal information to detect and prevent fraudulent, illegal, or malicious activities and to help protect our business and customers.
Service Improvements
We may use your information to improve our website functionality, products, services, and customer experience.
Cookies
Like many websites, we use cookies and similar technologies to improve your browsing experience, analyze website traffic, remember your preferences, and personalize content and advertising.
You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of certain parts of our website.
For more information about Shopify cookies, please visit:
https://www.shopify.com/legal/cookies
TikTok Advertising and Data Sharing
We use TikTok and other marketing partners to analyze store traffic, measure advertising performance, and deliver personalized advertisements.
These partners may collect certain information using cookies or similar technologies.
You can learn more about TikTok’s privacy practices here:
https://www.tiktok.com/legal/page/eea/privacy-policy/en
How We Disclose Personal Information
We may share your personal information with:
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Payment processors
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Shipping and logistics providers
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Customer support providers
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Marketing and advertising partners
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Analytics providers
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Legal authorities when required by law
We do not sell your personal information for monetary compensation.
Third-Party Websites and Links
Our Site may contain links to third-party websites or platforms. We are not responsible for the privacy or security practices of third-party websites.
We recommend reviewing their privacy policies before providing personal information.
Children's Privacy
Our Services are not intended for children under the age of 16, and we do not knowingly collect personal information from children.
Security and Retention of Information
We implement reasonable security measures to help protect your personal information. However, no online transmission or storage method can be guaranteed to be completely secure.
We retain personal information only as long as necessary to:
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Provide Services
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Fulfil legal obligations
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Resolve disputes
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Enforce agreements and policies
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Access to your data
- Correction of inaccurate information
- Deletion of personal information
- Restriction of processing
- Withdrawal of consent
- Data portability
- Objection to marketing communications
You may contact us to exercise these rights.
International Data Transfers
Please note that some of our third-party service providers, including payment processors, logistics partners, and fulfilment providers, may be located outside your country of residence.
As a result, your personal information may be transferred, stored, and processed internationally in accordance with applicable data protection laws, including the GDPR where applicable.
Contact
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us at:
For questions regarding your personal information or privacy rights, please contact us.