Shipping policy

Last updated: May 10, 2026

At OFF-CC, we are committed to providing reliable and efficient shipping for our customers worldwide. Please review our shipping policy below for delivery times, shipping costs, and important order information.

Shipping Rates

  • Germany

Free Shipping on all orders

  • European Union

Flat shipping rate: €6.99

  • Worldwide Shipping

Flat shipping rate: €14.99

  • Shipping costs are calculated at checkout where applicable.
  • Estimated Delivery Times
  • Germany

  • 2–5 business days

  • European Union

  • 5–7 business days

  • Worldwide

  • 7–14 business days

  • Please note that delivery times are estimates and may vary during holidays, high-demand periods, customs processing, or courier delays.
  • Order Processing

  • Orders are processed within 1–3 business days after payment confirmation

  • Orders are processed Monday through Friday, excluding public holidays

  • Once your order has been shipped, you will receive a confirmation email with tracking information

  • Tracking Information
  • All orders include tracking information.
  • Once your order has been shipped, a tracking number will be sent to your email address.
  • If you experience any issues with tracking or delivery, please contact us at:
  • info@off-cc.com
  • Customs, Duties & Taxes
  • Orders shipped within the European Union are generally VAT-inclusive and do not require additional customs charges.
  • For international orders outside the EU, customs duties, taxes, or import fees may apply depending on your country’s regulations. These charges are the responsibility of the customer.
  • Delays & Lost Packages
  • If your order is delayed beyond the estimated delivery timeframe, please contact us and we will assist you.
  • If a package is confirmed lost during transit, we will work with the shipping provider to resolve the issue and arrange a suitable solution where applicable.
  • Order Changes & Cancellations
  • Orders may be cancelled or modified within 12 hours of purchase.
  • After processing or shipment has started, cancellations or modifications may no longer be possible.
  • Countries We Ship To
  • We currently ship to Germany, countries within the European Union, the United Kingdom, the United States, Canada, Australia, Africa, and many other international destinations worldwide.
  • If your country is unavailable during checkout, please contact us at:
  • info@off-cc.com
  • Contact
  • For shipping questions or support, please contact:
  • info@off-cc.com